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#KindnessMatters I used to think leadership was about standards. Actually, I was convinced of it. The standard was the standard. If you met it, we were good. If you didn't, I'd coach you for a bit. If you still didn't get there, I moved on. Quickly. If I wasn't always on top, it would keep me up at night. and my team would feel that insatiable desire to be 'the best'. At the time, I believed I was protecting the team. Protecting the culture. Protecting the business. And to